Privacy Policy

Updated: Sept 1, 2024

At upstimatebpo.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or use our services

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

a. Personal Information

Personal information may include

Name
Email address
Billing and payment information
Mailing address
Phone number
Account login credentials

b. Non-Personal Information

We may also collect non-identifiable information such as:

Browser type and version
Device information (e.g., operating system)
IP address
Webpage interactions (cookies, tracking pixels)
Time spent on the website

2. How We Use Your Information

We use the data we collect to:

Provide and personalize our services (e.g., delivering Broker Price
Opinions)
Process payments for services
Respond to your inquiries and customer service requests
Send you updates, promotional materials, or important notices
Improve website functionality and optimize the user experience
Monitor for security and fraudulent activities
Comply with legal obligations

3. Cookies and Tracking Technologies

upstimatebpo.com uses cookies and other tracking technologies to collect data for the purpose of improving our services and understanding user behavior. You can disable cookies through your browser settings, though this may affect your use of certain website features.

a. Types of Cookies

Essential Cookies: These are required for the website to function.
Performance and Analytics Cookies: These help us analyze website traffic.
Advertising Cookies: We may use these to deliver relevant advertisements.

4. Sharing of Information

We do not sell your personal data. However, we may share your information with third parties under the following circumstances:

Service Providers: We work with third-party service providers to process payments, manage email communications, and host our website. These providers are contractually bound to protect your data.
Legal Compliance: We may disclose your information if required by law, court order, or government regulation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption, secure socket layer (SSL) technology, and regularly updating our systems to prevent unauthorized access, data loss, or misuse.

However, no online platform is 100% secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account information and notifying us immediately of any unauthorized account activity.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your information is no longer needed, we will securely dispose of it.

7. Your Rights

Depending on your location, you may have certain rights related to your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You may ask us to correct or update your information.
Deletion: You can request that we delete your data, subject to legal retention obligations.
Objection: You may object to our processing of your data, particularly for marketing purposes.

If you wish to exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child, we will delete it immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal data.

10. International Data Transfers

If you are accessing our services from outside [Insert Country], your information may be transferred to and stored in a country with different data protection laws. By using our website, you consent to the transfer of your information to countries outside your own, including the United States.

11. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. If we make significant changes, we will notify you by email or through a notice on our website. The "Effective Date" at the top of this policy indicates when it was last revised.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: bpos@upstimatebpo.com